Financial Coach

*Position Title * *Organization and Program Overview* Southeast Texas Food Bank – Jasper Resource Center, to provide our eight-county area with financial resources for our community members; we offer career and financial coaching programs to families living on a low-to moderate-income so they can build effective money habits and focus on financial bottom line to reach their goals.
Financial Opportunity Centers (FOC) help low to moderate income families boost earnings, reduce expenses, and make appropriate financial decisions that lead to asset building through an integrated service model approach.
The centers provide individuals and families with services across three critical and interconnected areas: employment services, financial coaching and access to income supports.
*Position Description* The financial coach provides direct services to low to moderate-income individuals who are enrolled as Financial Opportunity Center participants.
Financial counseling and coaching involve an ability to engage and motivate clients, a strong understanding of personal finances, and the ability to teach that knowledge to others.
The financial coach is responsible for assisting clients in developing plans of action that are intended to help the client reach their goals and achieve financial stability.
The financial coach is expected to focus services in a one-on-one counseling format.
However, the coach might also conduct classes and workshops on topics such as budgeting, credit building, and banking products.
The financial coach will work with the employment counselors and income supports counselor to ensure that the client is getting assistance across these three major service areas.
The financial coach reports directly to the Chief Operating Officer.
*Responsibilities* * _*Provide one on one financial coaching*_ * Teach clients about the value of their services and engage the client in a long-term relationship.
* Assist clients in resolving current financial situations, while providing a wide lens on their financial health to shift the approach to proactive financial management.
* Work with clients to complete a very detailed financial assessment including: * Work with the client to document a budget and provide strategies for budget improvements.
* Access the clients credit report/score and provide strategies for credit building.
* Document the client’s balance sheet and provide strategies for increasing net worth.
* Develop plans of actions for both the client’s financial goals and the client’s employment goals and provide tools, resources, and accountability to the client to help them meet their goals.
* Understand other services offered by the agency and community partners, such as employment services and income supports counseling, and connect and engage the clients with these other services.
* _*Outcome tracking*_—track the stories and successes of program participants * Use LISC’s Salesforce, a client management system, to document and reflect the outcome of their clients accurately and in a timely manner * Completing Combined Financial Assessment (CFA) for financial counseling clients (budget, balance sheet, credit score) * If other team members are working to support the client, ensure that any changes to the client’s CFA (new job, new benefit, change in credit score) is properly documented in Salesforce.
* _*The financial coach may conduct workshops*_ as a means of outreach and education * The classes may be part of a larger job readiness class offered, or may be occasional workshops to the public.
* Develop workshop materials or tailor existing materials to meet the needs of the community.
* Workshop topics should be relevant to the community, and may include topics such as: budgeting, savings, banking products, credit building, identity theft, and more.
* _*Develop relationships with local financial institutions and community organizations*_ * Work with mainstream financial institutions to understand the needs of the community so they can provide products and services that fit.
* Create a network of referral organizations to help you assist the client meet his goals (e.
g.
local housing counseling agency, legal aid, etc.
).
* Work closely with the Legacy Institute for Financial Education (LIFE) FOC in Lufkin, TX to coordinate and collaborate on efforts and shared resources for clients.
*Qualifications* Qualifications for the financial coach position include, but are not limited to: * _*A strong understanding of personal finances,*_ particularly in the areas of budgeting, asset building, and credit building.
* _*A bachelor’s degree *_from a four-year accredited institution, or 5 years of relevant work-related experience.
* _*Previous work experience in the financial sector*_ (banking, lending, insurance, investments) is a plus.
* _*Strong communication skills, *_both written and oral.
* _*Previous work experience with the FOC’s target population*_, and/or the ability to provide financial counseling/coaching services in a culturally sensitive manner.
A good financial coach is able to relate well to team members and clients.
* _*Proficient in Microsoft Word, Excel, and PowerPoint*_ * _*Internet and Resource Savvy*_ *Salary is dependent on experience.
The Southeast Texas Food Bank is an equal opportunity employer.
* Job Type: Full-time Pay: $42,000.
00 - $48,000.
00 per year Benefits: * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Weekly schedule: * Monday to Friday Work setting: * In-person * Office Ability to Relocate: * Jasper, TX 75951: Relocate before starting work (Required) Work Location: In person